Delete your account and data
Use the signed-in deletion flow for your Replyrr account, or contact us for a manual request if you cannot sign in. This page explains what is removed, what can delay completion, and what providers may retain.
Delete your account
A successful deletion permanently erases
- Every connected Instagram account and access token stored by Replyrr
- All automations, keywords, AI agents, and uploaded knowledge files
- Direct-message history, contacts, leads, comment data, and analytics events
- Your Replyrr billing profile — any active subscription is cancelled first
- Your Replyrr profile and Clerk sign-in identity
Sign in to start deletion and confirm on a private account page. Most eligible accounts finish in a few seconds. An open checkout, unsettled billing change, or provider outage can pause completion and show you what to retry.
Cannot access your account? Email hello@replyrr.com from your registered address with the subject "Delete My Data" and include your Instagram username. We will verify ownership, process the request manually, and confirm by email.
What successful deletion removes
When the signed-in flow reports success, Replyrr has permanently removed the active account data it controls, including:
- Every connected Instagram account and access token stored by Replyrr
- All automations, keywords, AI agents, and uploaded knowledge files
- Direct-message history, contacts, leads, comment data, flow state, webhook content, and account analytics
- Your local billing profile; any active Dodo subscription is cancelled and confirmed first
- Your Replyrr profile and Clerk sign-in identity
This is a hard delete, not a soft-delete or recovery window. After a successful response, the account cannot be restored from Replyrr's active systems.
When deletion may pause
Replyrr does not erase the local account until it can safely stop billing and confirm the required cleanup steps. The request can pause instead of reporting success when:
- A hosted checkout can still be paid. An uncertain checkout may take up to 24 hours to expire.
- A plan change, billing review, or Dodo cancellation cannot yet be confirmed.
- Uploaded-file cleanup, the database transaction, or Clerk identity deletion cannot be confirmed because a provider is unavailable.
The page will show a retry or support message instead of claiming the deletion completed. A step already confirmed — such as subscription cancellation or uploaded-file removal — may remain completed while you retry the remaining work.
Request deletion by email
If you can't sign in, email hello@replyrr.com from your registered email address with the subject "Delete My Data". Include your Instagram username so we can find your account. This is a manual process: we verify ownership before taking action and confirm by email after the request has been processed.
Revoke Instagram access
A successful Replyrr deletion removes the Instagram access tokens in our active systems. You can independently revoke Replyrr from Instagram as soon as you want:
- Open Instagram settings
- Open Website permissions or Apps and websites
- Find Replyrr and choose Remove
Revoking access stops future API access but does not by itself delete data already stored in your Replyrr account. Use the deletion flow or email request for that.
What can remain after deletion
Successful deletion removes active Replyrr account records, but it does not promise erasure from every independent provider or backup:
- Dodo Payments may retain invoices, tax records, transaction records, and dispute evidence for legal and financial obligations.
- Clerk, Vercel, hosting, monitoring, and other processors may retain backups, fraud-prevention records, or security logs under their own contracts and retention schedules.
- Content and account activity held by Instagram or Meta remains under their control; removing Replyrr from Instagram revokes our access.
These retained provider records are not used to restore your deleted Replyrr account.
Questions
Contact: hello@replyrr.com